Frequently Asked Questions
Everything you need to know about shopping with Surya
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' button with specific measurements in inches and centimeters. We recommend measuring a similar garment you already own to ensure the perfect fit.
What is your return and exchange policy?
We offer a 30-day return and exchange window for all unworn items with original tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your fashion essentials sooner.
Are your materials ethically sourced?
At Surya, we prioritize sustainability. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we work exclusively with fair-trade certified factories.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my Surya garments?
To maintain the longevity of our fabrics, we recommend machine washing cold on a gentle cycle and hanging to dry. Specific care instructions are also printed on the internal label of every garment.