Returns & Exchanges
At Surya, we want you to love every piece you wear; if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund or exchange. All returned garments must be in their original condition, unworn, and with all fashion tags still attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Garments
Securely place the items in their original packaging, ensuring all designer labels and security tags remain intact.
- 3.Label and Ship
Download and print your prepaid shipping label, attach it to the outside of your package, and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.